Delivery Policy

There is no minimum order value for delivery!

We offer the most cost-effective wholesale shipping options in the UK.

Your order will be processed and dispatched within 72 hours of placing it. The logistics typically take 7-10 days. So, in total, expect delivery in 10-13 days.

Regarding shipping costs:

(Prices determined in accordance with local courier rates)

Shipping within the UK: £5.00
Shipping to other European countries: £10.00
Shipping to other international destinations: £20.00

For any other inquiries:

Please do not hesitate to reach out to our customer service team for assistance.
Monday to Saturday
8:30 AM to 5:00 PM
Our customer service team is dedicated to addressing your concerns. If you have inquiries outside these hours, feel free to leave a message. Our team will respond promptly upon returning to work.

Non-Delivery:

In the event that your parcel does not arrive within the expected delivery timeframe, we kindly ask that you wait an additional 48 hours before contacting us. Courier services may encounter unexpected delays, which unfortunately are beyond our control.

If there is a delivery dispute, we will escalate the matter to the third-party courier for investigation. This investigation may take up to 7 working days to reach a conclusion. In such instances, we must abide by the courier’s investigative findings as the final resolution.

Missing Items:

If you discover any missing items from your order, we highly recommend thoroughly checking the entire order and inspecting all corners of the box and packaging materials used. Misplaced items are usually found within the original packaging.

We must be notified within 3 days of any errors or shortages in your order.

In the event that you do confirm missing items in your order, we will conduct a comprehensive internal investigation. This involves examining all warehouse documentation records and raising disputes with the delivery couriers. We require up to 7 working days to complete the investigation before any replacement items can be dispatched.

If you have any inquiries regarding our delivery policy, please feel free to email us at [email protected] or utilize our contact form.